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Values |
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| Listening and
Understanding the needs of the client and their organisation and
matching solutions to those needs |
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| Professionalism at all
times, providing reliable, quality support within competence levels |
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| Practicality in
identifying and delivering solutions which are relevant and
effective |
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Terms of Business |
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The business agreements vary
with each client. The structure is based on the nature of the work
required and whether it is a one-off project or an on-going
relationship based on either a fixed number of hours per week or as
a retainer. No charges are levied until initial meetings have been
held and a proposal has been produced and accepted by the client.
A ‘typical’ client would be supported both on-site, with regular
meetings and working sessions to progress requirements, and
remotely, where tasks are completed and documents prepared away from
the client office.
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