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Business Growth
Working in the insurance sector, running an international network of
brokers, JEM’s client facilitates the release of specific products from
providers within the network, and communicates these to the rest of the
members, matching them to the local needs of that market. JEM was
involved in all aspects of the business, including recruiting new
brokers, producing member profiles, populating the website and producing
marketing and communication documentation.
Conferences were organised and facilitated twice a year by JEM to allow
further business generation and introduction of products, and to allow
cross-pollination of ideas and opportunities. These were extremely
successful.
Marketing and Communication
Another client is involved in a wide range of traffic based products,
including calming bumps and tables, road repair materials, preformed
thermoplastic, studs, coatings, adhesives and many more. JEM prepares
all the marketing information, which has a strong electronic bias as
most clients are overseas. Sales campaigns and mailings have proven to
be very successful and produced excellent business results.
Business planning and monitoring have also been inherent elements of
this process.
Quality Assessment
Working with Excellence in Practice (EiP), JEM was the Senior Assessor
for a recent (EFQM) Business Excellence submission. Leading a team, JEM
worked with EiP and the client to assess their Excellence Submission,
communicate with the staff at various sites and produce comprehensive
documented feedback to the company on the successes and areas for
improvement.
The company are a world class business, focussing on excellence, growth
and success through their people, and JEM was able to contribute to that
journey.
Documentation and Systems
Gathering, collating and writing website content for a leading supplier
of vehicle tracking systems, required communication within the company,
and with customers and third parties, to produce a timeless, clear,
user-friendly site which met all of the stake holders needs.
Process and Operations
Working within a small wine merchant, who supply wine mainly to
restaurants and trade customers, JEM has been involved operationally, to
ensure the expanding business has processes and procedures in place to
support the growth.
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