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Working in the insurance sector, running an international network of brokers, JEM’s client facilitates the release of specific products from providers within the network, and communicates these to the rest of the members, matching them to the local needs of that market. JEM was involved in all aspects of the business, including recruiting new brokers, producing member profiles, populating the website and producing marketing and communication documentation.

Conferences were organised and facilitated twice a year by JEM to allow further business generation and introduction of products, and to allow cross-pollination of ideas and opportunities. These were extremely successful.


Marketing and Communication
Another client is involved in a wide range of traffic based products, including calming bumps and tables, road repair materials, preformed thermoplastic, studs, coatings, adhesives and many more. JEM prepares all the marketing information, which has a strong electronic bias as most clients are overseas. Sales campaigns and mailings have proven to be very successful and produced excellent business results.

Business planning and monitoring have also been inherent elements of this process.


Quality Assessment
Working with Excellence in Practice (EiP), JEM was the Senior Assessor for a recent (EFQM) Business Excellence submission. Leading a team, JEM worked with EiP and the client to assess their Excellence Submission, communicate with the staff at various sites and produce comprehensive documented feedback to the company on the successes and areas for improvement.

The company are a world class business, focussing on excellence, growth and success through their people, and JEM was able to contribute to that journey.


Documentation and Systems
Gathering, collating and writing website content for a leading supplier of vehicle tracking systems, required communication within the company, and with customers and third parties, to produce a timeless, clear, user-friendly site which met all of the stake holders needs.


Process and Operations
Working within a small wine merchant, who supply wine mainly to restaurants and trade customers, JEM has been involved operationally, to ensure the expanding business has processes and procedures in place to support the growth.
 
 
     
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